Frequently Asked Questions
 

Questions

1. Can I get an exchange if the size does not fit me?
2. Does the swimsuit comply with public swimming pools' regulations?
3. Can I buy the swim cap separately?

Answers

Q1: Can I get an exchange if the size does not fit me?

A1: Yes, we will assist you with a prompt exchange. You can do so within 7 days from the date of receipt subject to confirmation with us either by email or telephone. The following guidelines apply:

• Returns cannot be accepted on worn, soiled, stained or washed merchandise
• Items to be returned with their original packaging, in a re-sellable condition
• Return Items should be sent to us at Customer's own cost. Delivery or shipping fees are not refundable

Q2: Does the swimsuit comply with public swimming pools' regulations?

A2: Yes, the whole set of swimsuit including the cap are made of spandex, which is commonly used on apparel and clothing articles where stretch is desired, generally for comfort and fit, such as athletic, aerobic, and exercise apparel, wetsuits, swimsuits, bathing suits and competitive swimwear. [Top]

Q3: Can I buy the swim cap separately?

A3: No. Currently, we only sell the full set of swimsuit. [Top]